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Frequently Asked Questions

We understand that you may have several questions about the orientation programs. Below is a list of frequently asked questions we receive. If after going through this list you don't see the question or answer you seek, please contact us and we'll be more than happy to answer your question.

 

Why is Orientation Mandatory?

  • Attending orientation is mandatory because students that attend a new student orientation program are more successful and more apt to stay on track for graduation. 
  • We provide students with information that we as a university are legally obligated to provide as well as opportunities to network with other students to feel at home on campus.
  • Returning Students: If you have completed Orientation within the last 2 years you do not have to retake it. 2 years and beyond, you are required to retake Orientation.

Do I need to RSVP?

  • Yes – through our reservation system that can be accessed via nso.unm.edu
  • Each program will only accept a limited number of participants. The sessions are filled on a first-come, first-serve basis. 
  • Travel arrangements? If students are attending Freshman Sessions 1-9, overnight accommodations will be part of Orientation for the student. Sessions 11 &12 do not provide overnight accommodations. TNT sessions do not provide overnight accommodations.

How do I reserve my spot for Orientation?

  • Nso.unm.edu > “Register for Summer/Fall 2019 Orientation here” > have this information ready to complete you reservation:
  • UNM ID number (9-Digit number that came in your Admissions Letter)
  • Your birth date, month and year
  • Your email address that you regularly check
  • Create a password (this is just for this reservation system and does not connect with university system)

My parents or a guest(s) want to come with me to orientation. How do they sign up and will I be with them?

  • Summer Orientation: 
    • You can add Guests to your reservation via the reservation website you used to create your own reservation. (VZ)
    • Important: Guests, parents and family members are not allowed to go to the advisement component with students because of FERPA regulations
    • Freshman program, students and guests attend concurrent but different programs at orientation.  While your paths might cross throughout the day, you will be separated throughout most of the program.
    • TNT program does not have a guest portion. 
  • Spring Orientation: 
    • Important: Guests, parents and family members are not allowed to go to the advisement component with students because of FERPA regulations
    • Freshman Program has a brief guest portion which is separate from the student program.
    • TNT program does not have a guest portion.

What do I need to bring with me?

  • Summer Orientation:
    • Your Net ID and password
    • UNM ID number (9-digit number that came in your Admissions Letter,sometimes referred to as Banner ID)
    • A government-issued photo ID (e.g., driver’s license, passport) for obtaining your Lobo ID Card
    • A parking permit-code will be provided via confirmation e-mail two weeks prior to your session 
    • Comfortable clothes and walking shoes
    • A sweater, or light jacket (you will be in air-conditioned buildings)
    • Rain or shine, Freshmen orientation sessions will be held. Keep an eye out for weather changes! \
    • Extra clothes
    • Toiletries
    • Alarm clock 
  • Spring Orientation:
    • Bring notes and something to write with to jot down information about presentations and information regarding resources and UNM. 

Is there anything I CAN’T do or isn’t included in Orientation? 

  • Individual meeting times with departments
  • Financial aid
  • Bursars
  • Scholarships
  • Housing
  • Meal plans

 **You will need to schedule these appointments outside of New Student Orientation

What is the Cancellation Policy for Orientation?

  • The New Student Orientation Program works with a number of departments that require us to guarantee your space prior to your arrival at orientation. The three business day notice allows us sufficient time to contact these departments and notify them of any changes.
  • You MUST call the New Student Orientation program at (505)277-3096 by 5:00 pm three business days prior to your scheduled sessions if:
    • You are unable to attend the session or program you have signed up for.
    • You are signed up for a session or program and decide not to attend the University of New Mexico for the upcoming semester.
  • The No-Show fee is an additional charge in the same amount of the program cost (Ex: TNT Express A: $50.00, “No-Show”: $50.00)
  • The No-Show fee the result of a student not attending the registered session or not canceling before the identified deadline.
  • Contacting another University Office about your decision not to attend UNM does not count as canceling your commitment to attend orientation.

I have to work and cannot take time off to attend Orientation.  What should I do?

  • There is information provided during Orientation that is mandatory for us to provide to incoming students. If you do not attend this mandatory Orientation you may have outstanding requirements on your account that can prevent you from registering for your classes or functions at the university.
  • If you absolutely, positively cannot make time to attend orientation, please call our office at 505-277-3096 to discuss your situation.  

I attended UNM before and just got readmitted. Do I have to attend orientation?

  • If you are a returning student you may complete your Orientation online. 
  • If you are a person who took ‘dual enrollment’ classes, this doesn’t qualify you as somebody who has “already attended”. You are still required to attend a Freshman Orientation Program.

I attended orientation a few years ago. Do I have to attend again?

  • Returning Students: If you have completed Orientation within the last 2 years you do not have to retake it. 2 years and beyond, you are required to retake Orientation.

Should I take a Placement exam before Orientation?

  • Your academic advisor will direct you to register for classes based on your ACT/SAT scores or your course credits.  

If you would like to challenge your ACT/SAT scores for course placement contact the UNM Testing Center. 

  •  You may also want to contact your academic advisor to further evaluate placement exams and course placement. Should you decide to seek out advisement pertaining to course placement before orientation, you will still need to meet with your advisor during orientation to register.

Can I retake my Placement exams?

  • During the Orientation program, there is time built into the schedule for students to take an Accuplacer exam. 
  • To schedule a time outside of Orientation please contact:

Can I register for classes before I attend orientation?

  • Freshman Student? 
    • No. You must attend orientation and see your academic advisor before you can register for classes.
  • TNT Student?
    • Yes. You can schedule appointments with your Academic Advisor (Lobo Achieve) before attending Orientation. By doing this, your Advisement hold will be removed from your account. However, you will still have an Orientation hold on your account until you have attended and completed one of the Orientation programs. Class Registration/Advisement is scheduled for the end of the day during TNT sessions. If you have met with your Academic Advisor prior to Orientation, you are able to leave at this time. Students who have not yet met with their Academic Advisor are required to stay for the Class Registration/Advisement portion. 

When will my orientation hold be removed so I can register for classes?

  • The orientation hold will be removed after you completed the orientation.  If you are seeing an advisor during the orientation session, your hold will be lifted before seeing an advisor. 

Can I see an academic advisor before I complete my orientation?

  • Freshman Student?
    • Advisement is a component of your orientation session and can therefore not see an advisor prior to coming to orientation. 
  • TNT Student? 
    • Advisement is scheduled to be a part of the program and you can therefore see and advisor during your orientation.  If you’d like you can schedule to see an advisor prior to attending. Be advised that you will still be unable to register for classes prior to the orientation because you will still need to have your orientation done in order to have that hold lifted from your account
  • Online Orientation Student?
    • You will need to contact the advisement department that hosts your major to discuss advisement and hold removal. Be advised that you will still be unable to register for classes prior to the orientation because you will need to complete all modules in the online orientation. There is also a 24-hour turn around for hold removal due to our automated hold removal process with Information Technology (IT) at UNM. 

What is a Language Evaluation?

  • If you are planning on taking language classes, you need to take a language placement exam called an evaluation.  
  • The evaluations are administered for the foreign languages Spanish, French and German.  
  • More information can be found on the “placement test page” on the nso.unm.edu website.
  • Students taking Spanish are required to take the Spanish Evaluation with the Spanish and Portuguese Department (you may be exempt if you transfer Spanish credit).

I’m a UNM Branch Student. Do I have to complete an orientation?

  • In person Orientation can be supplemented with an Online Orientation.

I'm a UNM Staff Member.  Do I have to go to orientation?

  • In person Orientation can be supplemented with an Online Orientation.