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Frequently Asked Questions

We understand that you may have several questions about the orientation programs. Below is a list of frequently asked questions we receive. If after going through this list you don't see the question or answer you seek, please contact us and we'll be more than happy to answer your question.

Why is Orientation Mandatory?

Do I need to RSVP?

How do I reserve my spot for Orientation?

My parents or a guest(s) want to come with me to orientation. How do they sign up and will I be with them?

What do I need to bring with me?

What won't I get done at orientation?

What is the Cancellation Policy for Orientation?

I have to work and cannot take time off to attend Orientation.  What should I do?

I attended UNM before and just got readmitted. Do I have to attend orientation?

I attended orientation a few years ago. Do I have to attend again?

Should I take a Placement exam before Orientation?

Can I retake my placement exams?

Can I register for classes before I attend orientation?

When will my orientation hold be removed so I can register for classes?

Can I see an academic advisor before I complete my orientation?

What is a Language Evaluation?

Where can I get a UNM Catalog?

I’m a UNM Branch Student. Do I have to complete an orientation?

I’m a UNM Staff Member.  Do I have to go to orientation?

 




Why is Orientation Mandatory?

Because we want you to succeed. We will help you transition to UNM, so your first semester can go smoothly.  Attending orientation is mandatory because students that attend a new student orientation program are more successful and more apt to stay on track for graduation. We provide students with information that we as a university are legally obligated to provide as well as opportunities to network with other students to feel at home on campus.

If you are a returning student, even though you have been on UNM campus before, many things have been changed in the last few years and orientation will you help you familiarize with new services. Students who have not attended classes within the last 2 years will be required to complete an orientation.


Do I need to RSVP?

Yes. Advanced reservations are required for all freshman orientation sessions. Each program will only accept a limited number of participants. The sessions are filled on a first-come, first-serve basis.  Reserve a space as soon as possible, especially if you need to make travel arrangements.

Your spot is not reserved until you have made a payment option in the reservation system.  New Student Orientation does not guarantee a reservation if the payment option is not complete.


How do I reserve my spot for Orientation?

Please see our Reserve Your Spot page for instructions for signing up for orientation.  Here is what you will need:

-UNM ID number (9-Digit number that came in your Admissions Letter)

-Your birth date, month and year

-Your email address that you regularly check

-Create a password (this is just for this reservation system and does not connect with university system)


My parents or a guest(s) want to come with me to orientation. How do they sign up and will I be with them?

Parents, family members, and other guests are welcome and encouraged to attend orientation with you.  It is important to note that guests, parents and family members are not allowed to go to the advisement component with students because of FERPA regulations. That being said there is different guests programs dependent on your program:

For Freshman- It is important to know that students and guests attend concurrent but different programs at orientation.  While your paths might cross throughout the day, you will be separated throughout the majority of the program.

For TNT- Guests will be in the same presentation for the majority of the orientation.  They will have a separate break out when students participate in the Grey Area presentation.

For instructions on how to add guests to your student reservation, see our Reserve Family Space page.

For more information about the Family Connection Program for parents and guests, please see our Family Connection page.


What do I need to bring with me?

Please refer to our What to Bring page by clicking here.


What won't I get done at orientation?

New Student Orientation Programs orient students to The University of New Mexico campus community. The structure of these programs is to create community, give snapshots of multiple campus departments including student support services, campus resources and academic advisement.

If you need specific information pertaining to your personal Financial Aid, Scholarships, Housing, Meal Plans, and so forth you will need to schedule these appointments outside of New Student Orientation Programming. New Student Orientation Programs see 300 plus students in each session. As you can understand, we cannot offer individualized services to all students during orientation programming.


What is the Cancellation Policy for Orientation?

You MUST call the Dean of Students Office at (505)277-3361 by 5:00 pm three business days prior to your scheduled sessions if:

-        You are unable to attend the session or program you have signed up for.

-        You are signed up for a session or program and decide not to attend the University of New Mexico for the upcoming semester.

Failure to contact the Dean of Students Office by the cancellation deadline (5:00 pm three business days prior to your scheduled orientation session) will result in a “no-show” fee.  Click here to view the cancellation deadline for each session.

The No-Show fee is an additional charge in the same amount of the program cost (Ex: TNT Express A: $50.00, “No-Show”: $50.00) The No-Show fee the result of a student not attending the registered session or not canceling before the identified deadline.

Contacting another University Office about your decision not to attend UNM does not count as canceling your commitment to attend orientation.  If you do not contact the Dean of Students Office to cancel your reservation, you will still be charged.

The New Student Orientation Program works with a number of departments that require us to guarantee your space prior to your arrival at orientation. The three business day notice allows us sufficient time to contact these departments and notify them of any changes, thus allowing you not to be charged.


I have to work and cannot take time off to attend Orientation.  What should I do?

Orientation is mandatory for all students.  At orientation, we share information to new students that we are legally and ethically obligated to provide. Making time to attend one of our many sessions is an important way to prepare you for your college career.  All students sign up for their first semester of classes at orientation. 

If you absolutely, positively cannot make time to attend orientation, please call our office at 505-277-3361 to discuss your situation.  Remember that failing to plan ahead of time on your part does not constitute an emergency on ours.  We want everyone to be setup for success at UNM, and planning to attend orientation is an important part of that process. 


I attended UNM before and just got readmitted. Do I have to attend orientation?

If you attended orientation in the past, you are more than likely a returning student.  You may complete your orientation online with TNT Click.  This does not qualify for freshman students who took concurrent/dual enrollment classes, they are still required to attend a freshman program


I attended orientation a few years ago. Do I have to attend again?

If it has been more than 2 years since you last attended, orientation, then you need to take refresher course by completing an online orientation program, TNT Click.


Should I take a Placement exam before Orientation?

Your academic advisor will direct you to register for classes based on your ACT/SAT scores or your course credits.  If you would like to challenge your ACT/SAT scores for course placement contact the UNM Testing Center. You may also want to contact your academic advisor to further evaluate placement exams and course placement. Should you decide to seek out advisement pertaining to course placement before orientation, you will still need to meet with your advisor during orientation to register.


Can I retake my placement exams?

For questions pertaining to placement exams, please contact the UNM Testing Center or your Academic Advisor via Lobo Achieve.


Can I register for classes before I attend orientation?

No. You must attend orientation and see your academic advisor before you can register for classes.


When will my orientation hold be removed so I can register for classes?

The orientation hold will be removed after you completed the orientation.  If you are seeing an advisor during the orientation session, your hold will be lifted before seeing an advisor. 


Can I see an academic advisor before I complete my orientation?

For Freshman- Advisement is a component of your orientation session and can therefore not see an advisor prior to coming to orientation. 

For TNT- Advisement is scheduled to be a part of the program and you can therefore see and advisor during your orientation.  If you’d like you can schedule to see an advisor prior to attending. Be advised that you will still be unable to register for classes prior to the orientation because you will still need to have your orientation done in order to have that hold lifted from your account. 

For Online Orientation Students - You will need to contact the advisement department that hosts your major to discuss advisement and hold removal. Be advised that you will still be unable to register for classes prior to the orientation because you will need to complete all modules in the online orientation. There is also a 24-hour turn around for hold removal due to our automated hold removal process with Information Technology (IT) at UNM. 


What is a Language Evaluation?

If you are planning on taking language classes, you need to take a language placement exam called an evaluation.  The evaluations are administered for the foreign languages Spanish, French and German.  Look at the placement exams page for more information.

Students taking Spanish are required to take the Spanish Evaluation with the Spanish and Portuguese Department (you may be exempt if you transfer Spanish credit).


Where can I get a UNM Catalog?

You can review the catalog online at catalog.unm.edu.  Starting in Summer 2011, the UNM Catalog is no longer being published in a physical format. 


I’m a UNM Branch Student. Do I have to complete an orientation?

We understand that as a branch student, you have had some exposure to UNM. You may complete the online orientation, to satisfy your orientation requirements and to fill any gaps in your knowledge about important UNM services and departments on main campus. 


I'm a UNM Staff Member.  Do I have to go to orientation?

If you are a staff member, we understand that you may be familiar with some important information about UNM.  You can complete our online orientation to fill in any gaps in your knowledge about important UNM services and departments. Employees that work directly with students may know more than the average employee may and should contact our office for some alternatives at 505-277-3361.